Key Tasks and Responsibilities:
Loan portfolio monitoring and collection.
Contacting debtors to inquire of their payment status via calls, conducting visits.
Collecting outstanding debts from members and achieve collection targets.
Ensuring timely preparation and release of demand notices to members whose loans are overdue.
Negotiating payoff deadlines and repayment plans.
Working closely with the external debt collectors.
Providing regular performance reports.
Extracting, confirming, and transmitting CRB information to licensed Credit Reference Bureaus.
Responding to members’ queries and complaints.
Any other duties that may be assigned from time to time.
Academic Qualifications?
Diploma in a business-related field from a recognized institution.
Qualifications in Credit Management/Debt Collection will be a definite advantage.
Experience
Minimum of 2 years’ experience in debt collection within the financial service industry.
Knowledge, skills, and attributes
Excellent negotiation and communication skills.
Experience in working with targets and strict deadlines.
Good planning, analytical and monitoring skills.
Proficiency in computer applications.
Key Result Areas
Collection effectiveness
Reduction in delinquent loans
Terms of employment
One-year contract; renewable based on performance.
How to Apply
CLICK HERE TO APPLY
Qualified applicants should apply on or before 5:00pm on Friday, 24th February 2023 using the link provided in the Society’s website.
***Only shortlisted candidates will be contacted. ***
