CHIEF MANAGER 32 views0 applications

Key responsibilities of the job

Providing responsive and proactive support and advice to line managers on performance management related issues from planning, monitoring and evaluation.
Responsible for the interpretation and application of performance management policy and all other frameworks guiding management of performance in the respective business areas.
Implement a process of tracking progression from goal setting, mid-year reviews and end of year evaluations to support individual, team and organizational performance.
To provide effective performance management consultancy, guidance, technical and administrative expertise for the respective departments on all performance management matters.
Drive targeted communication and capacity building programs in the performance management process to enable managers to effectively evaluate and measure individual and team performance and to optimize performance and productivity.
Ensure Board commitments and cross cutting issues are cascaded across their respective departments and captured in the relevant PCs.
Provide monthly and quarterly reports to each Line Manager on attainment of goals, PIP and development plans.
Ensure that staff in the business areas complete their PCs and appraisals within the set timelines.
Prepare PC and Appraisal reports of the business areas and forward to the Performance Analysis & Reporting Manager for consolidation.
Ensure that performance coaching program is effectively implemented in their respective business areas.
Provide Coaching and mentorship support to divisional staff.

Professional qualifications

Bachelor’s degree in a Business related discipline from a recognized university with preference in HR.
A Post Graduate qualification in Human Resource Management.
Experience of performance management in a progressive organization is desirable
Additional professional qualification/certification in performance management will be an added advantage.
Membership to a relevant professional body.

Professional experience:

At least seven (7) years’ work experience, with three (3) years’ being at senior management level.

Person specifications

The ideal candidate should possess the following characteristics:

Strong leadership skills
Strategic agility and strong interpersonal skills.
Focused and result driven individual.
High integrity
Team player


All applications from interested and qualified candidates must be submitted online via the process below.
ONLY shortlisted candidates will be contacted.
All applications should be submitted online by 25th May 2022.
KRA is an equal opportunity employer committed to gender and disability mainstreaming. Persons with Disability are encouraged to apply.
KRA does not charge for application, processing, interviewing or any other fee in connection with our recruitment process.

Job Application Guidelines


Go to and then click on the ‘Register’ button to start the application process.
After registration, you will receive an email enabling you to confirm your email address and complete your registration.

Log on:

After registration go to
Key in your username and password then click on ‘Log in’ to access your account.
After successful log in, the system will open the ‘Applicant Cockpit’.

Candidate Profile (To create or update applicant detail):

On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
Click on ‘My Profile’ to create and update your profile.
Follow the instructions to complete your profile.
The process will end by clicking the tab “Overview and Release”.
Ensure you click the check box on the page to complete the profile.

Application process:

To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
Click on the Job posting to display the details of the position.
To apply for the position, click ‘Apply’ button at the top of the page.
Follow the instructions to complete and submit your application.
Kindly note that all mandatory fields must be completed.
To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

In case of any challenges, please send your email query to

If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to

Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)

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Mission statement Our mission is to provide value-adding, sustainable solutions to small and medium sized enterprises.Our core values are premier customer service, creativity, integrity and empathy. Vision StatementOur vision is to be the leading service provider in selected markets all over the world. We seek to be the preferred partner of our customers by providing high-quality advice, integrated services and solutions.Our objective is to grow the customer value. In achieving this objective, customer relationships, understanding customer needs and flexible services all have central roles. Therefore we are available 24 hours per day and 7 days in a week.
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Email: info(at)
Phone: +254 0202353365
Mobile: +254 733 668 861/ 0720 265 306
P.O Box: 64802-00620 Mobil Plaza
Muthaiga Office Suites 26, Opposite Oil Libya Plaza , Next to Cool Breeze Hotel

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